Payment Policy

At Moonkart, we believe that shopping should be easy, secure, and flexible. That’s why we offer multiple trusted payment options to make your experience smooth and stress-free.

Here’s everything you need to know about paying for your order:

Payment Methods We Accept

You can choose from the following payment options at checkout:

  • Visa (Debit and Credit Cards)
  • Mastercard (Debit and Credit Cards)
  • American Express (Amex)
  • Diners Club
  • RuPay Cards
  • UPI (Unified Payments Interface)
  • Paytm (Wallet and UPI)
  • Cash on Delivery (COD)

Yes, we offer Cash on Delivery for your convenience!
Simply choose the COD option at checkout and pay in cash when your order is delivered to your doorstep.

Please make sure to keep the exact amount ready, as delivery partners may not always have change.

How Payments Work

  • At checkout, select your preferred payment method and follow the simple instructions.
  • For UPI payments, you’ll be redirected securely to your UPI app to complete the transaction.
  • For Cash on Delivery, no upfront payment is needed — you’ll pay when your order arrives.
  • Once your payment is completed (or your COD order is placed), you’ll receive an order confirmation by email.

If you don't receive the confirmation email within a few minutes, please check your spam/junk folder or reach out to us.

Payment Security

We take your payment security seriously:

  • All online transactions on our website are secured and encrypted through trusted payment gateways.
  • We do not store your credit card, debit card, or UPI details once the payment is complete.

You can shop with full confidence knowing your information is protected.

Payment Issues

If you have any trouble making a payment — whether online or at the time of delivery — we’re here to help.
Just reach out to us and our team will assist you right away.

Here’s how you can contact us:

  • Email: support@moonkart.in
  • Contact: +919354001452
  • Business Hours: 09:00 – 20:00 (Monday to Saturday) (GMT+05:30) India Standard Time (Kolkata)

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